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work smarter with easy video for customer support
Improve customer support and develop more efficient workflows by creating video for help centers, macros, in response to tickets, and more.
millions of teachers & students use Screencastify to create amazing videos
create GIFs and videos for help center articles in seconds
Screencastify is the easiest, fastest way to create how-to videos and GIFs that keep on giving. Make engaging content for help center articles, FAQs, and anywhere else you need to explain step-by-step processes to customers. Video for customer support:
easily create personalized videos for customers
Screencastify is the perfect screen recorder for creating personalized how-to videos to share with customers. Quickly respond to tricky tickets with tailored solutions and watch your customer satisfaction climb. Support with a personal touch:
quickly capture bugs and share with engineering
Screencastify makes it easy to record issues and share them with your product or engineering team. It’s the easiest and fastest way for them to analyze, diagnose, troubleshoot, and provide technical support. Use video for IT support:
record process, workflows for internal knowledge bases
Creating screen recording video is one of the simplest ways to quickly scale both customer-facing and internal documentation, answer frequent internal questions, and reduce your team’s workload. A better way to explain process:
Save time, improve customer experiences
Screencastify is the simplest screen recording tool for customer support teams to create video for customers and internal use.
frequently asked questions
You can store up to 10 videos with Screencastify Record. We also have flexible plans for those who need more storage.
Anyone can install and create video with Screencastify free. You can also request a video from your customer without needing them to install Screencastify by using our Submit tool.
Learn more about creating GIFs from your Screencastify videos in this blog post!
