Updated and Adopted, Oct 2016

Changes to Our Privacy Policy. We may make changes to this Privacy Policy from time to time. If we make any material changes, we will let you know through Screencastify, or other communication. We encourage you to read this Privacy Policy periodically to stay up-to-date about our privacy practices. As long as you use Screencastify, you are agreeing to this Privacy Policy and any updates we make to it.

Use of Information. Thank you for using Screencastify! Here we describe what information is collected, why it’s collected, and how it’s handled.

In an effort to continuously optimize Screencastify, we collect various statistics about your visits including page views, general usage statistics, as well as anything you tell us via surveys or put into your profile. The data collected is used exclusively by the Screencastify team in order to enhance your experience. We never share, or sell your data with third parties except to help us deliver our Services.

What we collect. Information you give to us related to your account. For example your name and email address (for example when you sign in), and other profile information you put in. For paid accounts, billing information is collected and stored via a PCI compliant data center and is not stored on our servers. More about our online payments below.

Usage information. When you use our Services, we may automatically collect and store information in logs. This may include details about how you use our Services, and system settings all in an effort to better segment user personas and provide a better experience. For the complete set of Terms and Conditions with Respect to Your Information, see here.

Google Analytics. We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer. We do not track the content you record, nor any non-Screencastify web traffic while creating videos. The information we collect from analytics helps us understand what parts of our sites are doing well, and which need changing. Like most websites, we use this information to improve our customer experience. Please see here how Google uses data. You can also opt out if you wish.

Communication. Upon installing our application, all non-student users over the age of 13 agree to receive account-related and marketing emails including relevant Screencastify information like new feature releases, product tutorials, customer success stories, and community-related features. You may opt-out of marketing communication at any time by clicking the unsubscribe link in any email received, or by providing us notice to the contact information listed here. We will never sell your email to third parties.

You control where you store your recorded files. Video recording with Screencastify happens completely locally. Once recorded, you control where your recordings are stored. Your recordings are not transferred to any remote system unless you choose to upload, share, or synchronize them (for example to Google Drive, or YouTube). When you choose to store your recordings on a third party service, they will be transferred to the respective remote service. Please consult the privacy policy of the applicable third party service provider to see how it handles your files.

If you use some features (like video editing) with recordings stored on Google Drive, we may transfer and process these recordings on remote systems as required to deliver or to speed up the respective feature. We delete any recordings from remote systems immediately after they have been processed.

Payment Information. In order to give you the most secure experience, Screencastify uses a 3rd party payment processing provider for online billing. Each company is PCI compliant, and will have access to your payment information. When paying by credit card, Screencastify does not ever have any access to or has the ability to store your credit card details. The third party providers we use for payments are Stripe, Chargebee, and Paypal. We share information with these companies only to the extent necessary for the purposes of processing payments.

Uses of Collected Information. We use the information we collect in order to:

  • Provide, improve, expand, and promote Screencastify;
  • Analyze how Screencastify users use the service;
  • Communicate with you for updates and promotional purposes;
  • Personalize the Screencastify experience for you;
  • Facilitate transactions and payments for you;
  • Provide customer support for you; and
  • Find and prevent fraud.

Terminating Your Account. If would like to terminate your Screencastify account, please contact us through our support@screencastify.com with your request. If you choose to terminate your account, we’ll deactivate it for you but may retain information from your account for a certain period of time and disclose it in a manner consistent with our Privacy Policy for accounts that are not closed. We also may retain information from your account to collect any fees owed, resolve disputes, troubleshoot problems, analyze usage, assist with any investigations, prevent fraud, enforce our Terms of Service, or take other actions as required or permitted by law.

Data Security. We are committed to protecting the data of Screencastify users. Even though we take reasonable precautions to protect your data, no security measures can be 100% secure, and we cannot guarantee the security of your data.

Privacy for Students and Children Under 13 Years Old. The entire Screencastify team takes the privacy of students and children extremely seriously. We do not intentionally target our services to students or children of any kind. Educators that have the authority to act on parent’s behalf may allow students under 13 to use our services, if such use is for educational purposes, and if this use ensures that students will not provide any personal information and will not share, or otherwise, distribute recordings containing personal information of a student. We are able to sign FERPA requests when necessary as well.

Student Privacy Policy Pledge. Screencastify has taken and upholds the Student Privacy Pledge per the terms consistent on studentprivacypledge.org

If you have questions about our Service, please contact us at info[at]screencastify[dot]com.