.svg){kind=logo}
.png)
As schools and districts continue to prioritize strong communication and transparency, having a robust FAQ library can make a world of difference for both parents and students. But let’s be honest—walls of text and dense policy PDFs don’t always cut it. That’s where Screencastify comes in.
With our easy-to-use video creation and sharing tools, educators and school staff can transform static FAQ pages into dynamic, helpful video libraries that guide, engage, and inform. In this post, we’ll walk you through how to create an effective FAQ video library using Screencastify, and why it matters.
Why Use Video FAQs?
Parents and students today are juggling packed schedules and digital distractions. Short, visual content makes it easier for them to:
- Quickly find answers without sifting through long documents
- Understand instructions and procedures more clearly
- Feel more connected to the school community through a friendly, familiar face
In fact, many schools using Screencastify report better parent satisfaction and fewer repetitive questions—win-win!
Step-by-Step: Creating Your FAQ Library with Screencastify
1. Identify Your Most-Asked Questions
Start by collecting questions from your front office staff, teachers, and student services. These may include:
- “How do I log into the parent portal?”
- “Where can I see my child’s attendance record?”
- “How do I reset my student’s Chromebook password?”
Tip: Keep a running Google Doc with questions submitted during the year to keep your library up to date.
2. Script and Record Short Videos
Using Screencastify Record, create concise (1–3 minute) videos that explain each answer. You can:
- Show your screen while walking through websites or apps
- Use your webcam to add a personal touch
- Annotate or highlight important steps for clarity
Our built-in editing tools make it easy to trim, cut, and polish your videos before publishing.
3. Organize and Host Your FAQ Library
Once recorded, you can easily export your videos to Google Drive or publish them via Screencastify’s Watch Page. Group them by topic:
- Tech Support
- Academic Policies
- Attendance & Transportation
- Parent Portal Navigation
Then embed or link them on your school’s FAQ page or communication platform.
4. Make It Accessible Year-Round
Ensure your FAQ video library is:
- Linked from your school homepage
- Highlighted in newsletters
- Shared at the beginning of each school year or semester
- Translated or captioned for accessibility
Bonus: Screencastify’s interactive features let you add quizzes or check-ins to key videos—great for ensuring students and families truly understand the content.
Real Results, Real Impact
Teachers and administrators have told us that their FAQ libraries built with Screencastify have:
✅ Reduced the number of repetitive calls/emails
✅ Boosted parent confidence navigating tech tools
✅ Supported students in becoming more independent
And best of all, it frees up valuable time for staff to focus on higher-impact work.
Ready to Get Started?
Creating a FAQ library doesn’t have to be daunting. With Screencastify, it’s simple, fast, and impactful. Start with just 5 questions, and watch your support load lighten while your school community grows more informed and empowered.
📽️ Try Screencastify for free and start building your video FAQ library today!
